Carpet Installation & Customer Satisfaction

By admin · September 16, 2009 · Filed in carpet installation

If it’s in stock,  we can do carpet installation same day.  Sometimes though, there are bumps in the road and if we have a problem, we will let you know.

This is a piece from one of our customers that came across the desks at Carpets 4 U, it’s all about customer satisfaction, letting them know the truth, letting them know if there is an issue.  Upfront, honest is our policy!

To Tim & the whole wonderful crew

Thank you for going the extra mile when it came to our carpet installation and subsequent problem.  We thought it was minor until you called to let us know about the factory defect.  You went out of your way to satisfy us in every way even to  letting us put off the carpet re-installation for a couple months.

We could not be more pleased with your service, your crew, your products and lastly your honesty!

Thank you Tim for standing behind the claims you make.

John & Sandy

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